Terms and Conditions

Terms and Conditions of Use


This website is provided by Tidy Titan Cleaners, LLC.  By using this site, you agree to be bound by these web site Terms and Conditions of Use (which can be changed at any time), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.


Cleaning Policies


Residential cleaning includes:


Clean kitchen countertops

Surface clean appliances

Clean the tub and shower

Clean bathroom surfaces

Sweep, vacuum and/or mop floors

Clean switch plates

Wipe window sills

Dust surfaces and pictures

Make the bed, including changing the sheets if the sheets are made available to us

Empty garbage bins


The Deep cleaning add-on option is highly recommended for all first-time cleanings, or cleanings that haven’t occurred in at least one month, and includes:


Clean the base boards

Clean ceiling lamps and fixtures

Clean the fridge

Clean the kitchen cabinets

Clean the oven

Scrubbing bathrooms with a heavy build-up of grime

Clean the window blinds

Moving furniture to vacuum and sweep underneath


Additional services may be added at an additional cost.  You are responsible for securing all pets and making sure the floor and countertops are clear for cleaning.  Tidy Titan Cleaners will not pick up, straighten or organize your home.  It is best if you do this before we arrive.  We will provide the cleaning products and equipment (such as vacuums).


Use of Website


You have the limited rights to use the materials on this website for personal and non-commercial use only in accordance with these terms and conditions.  You may not:


Copy , distribute , or disclose any part of the Site in any medium, including without limitation by any automated or non-automated “scraping”,

Use any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Site,

Transmit spam, chain letters, or other unsolicited email,

Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Site,

Take any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on Site infrastructure,

Upload invalid data, viruses, worms, or other software agents through the Site,

Collect or harvest any personally identifiable information, including account names, from the Site,

Use the Site for any commercial solicitation purposes,

Impersonate another person or otherwise misrepresent your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity,

Interfere with the proper working of the Site,

Access any content on the Site through any technology or means other than those provided or authorized by the Site, or

Bypass the measures we may use to prevent or restrict access to the Site, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.


Your limited license shall automatically terminate if you violate any of these restrictions and may be terminated by Tidy Titan Cleaners at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


Your Account


By filling out the booking form, you are creating an account with Tidy Titan Cleaners.  It is your responsibility to provide current, complete, and accurate information as prompted by the applicable form.  You are entirely responsible for maintaining the confidentiality of your password (if required) and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Tidy Titan Cleaners immediately of any unauthorized use of your account or any other breach of security.




For information about how the Company collects, uses, and shares your information, please review our Privacy Policy. You agree that by using the Site you consent to the collection, use, and sharing (as set forth in the Privacy Policy) of such information, including the transfer of this information to the United States and/or other countries for storage, processing, and use by the Company.




The materials on this website are provided “as is”. Tidy Titans Cleaners makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Tidy Titans Cleaners does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.




In no event shall Tidy Titans Cleaners or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Tidy Titans Cleaners’s Internet site, even if Tidy Titans Cleaners or a Tidy Titans Cleaners authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.




The Site may contain links to third-party websites or resources. You acknowledge and agree that the Company is not responsible or liable for: (i) the availability or accuracy of such websites or resources, or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by the Company of those websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources


Governing Law


Any claim relating to the Tidy Titans Cleaners web site or cleaning services shall be governed by the laws of the State of North Carolina without regard to its conflict of law provisions.




You agree to defend, indemnify and hold harmless Tidy Titan Cleaners from and against any and all claims, causes of action, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorneys’ fees and costs) and all amounts paid in settlement arising from or relating to use of the Site. The Company may assume the exclusive defense and control of any matter for which users have agreed to indemnify the Company and you agrees to assist and cooperate with the Company in the defense or settlement of any such matters.


Class Actions


All claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s claims.




We welcome any comment, question and communication at [email protected]